AxiaMed Text&Pay
Increase Patient Payments. Reduce Costs. Improve Productivity.
The Faster, Easier, More Secure Way to Collect Patient Payments
Today’s patients expect modern billing and payment solutions. They don’t want to call their doctor’s office or log into a web portal to pay their bill. With AxiaMed’s Text&Pay Patient Payment Messaging solution, there’s now a faster, easier, more secure way to collect patient payments. It’s a win-win. Patients appreciate the ease and convenience of paying their outstanding balances via text or email. You benefit from increased, 24/7 patient payments with significantly less work for administrators and faster, more efficient collections.
Bring Convenience to Patient Payments
It really couldn’t be any easier! No app is required. No password. No user name. Patients receive automated balance notifications via text message or email, which includes a secure link for making payments. To pay via text they simply verify their demographic information and tap “submit” to complete the payment.
Flexible Payment Processing
Text&Pay Patient Payment Messaging is a secure, web-based solution that automatically notifies patients via text and email when their bills are ready. The Text&Pay provider dashboard displays your patient balances, collects payments, and updates your billing system.
Easy 24/7, Mobile Payments – Improve office productivity and provide patients with convenient payment options anytime, anywhere
Provider Dashboard – View, manage, and schedule payment requests via text or email
Smart Rules Engine – Allows for outbound messaging based on the amount due, aging, date of last payment, and more
Comprehensive Reports – Detailed balance, collection, and reconciliation reports
HIPAA and TCPA Compliant – Reliable and secure patient-centered platform with highest security standards
Auto Draft Patient Payments – Setup payment plans tied to patients’ HSA and accounts to cover their balances consistently and easily
Measurement – Monitor the effectiveness of your messaging outreach and subsequent patient responses/balances paid
Dramatically Improve Collections Rates
The scheduling and creation of balance reminder content is easily configurable. Upon receiving the message, patients click on the link and go to a hosted payment page that connects securely to AxiaMed’s PCI-compliant gateway.
With Text&Pay’s “card on file” option, the convenience and ease-of-use of auto-filled forms results in an average of 4x more patient payments. Payment policies can be set to automatically deploy Text&Pay to collect small balances, which results in decreased write-offs and bad debt.