AxiaMed Text&Pay

Increase Patient Payments. Reduce Costs. Improve Productivity.

The Faster, Easier, More Secure Way to Collect Patient Payments

Today’s patients expect modern billing and payment solutions. They don’t want to call their doctor’s office or log into a web portal to pay their bill. With AxiaMed’s Text&Pay Patient Payment Messaging solution, there’s now a faster, easier, more secure way to collect patient payments. It’s a win-win. Patients appreciate the ease and convenience of paying their outstanding balances via text or email. You benefit from increased, 24/7 patient payments with significantly less work for administrators and faster, more efficient collections.

Bring Convenience to Patient Payments

It really couldn’t be any easier! No app is required. No password. No user name. Patients receive automated balance notifications via text message or email, which includes a secure link for making payments. To pay via text they simply verify their demographic information and tap “submit” to complete the payment.

Flexible Payment Processing

Text&Pay Patient Payment Messaging is a secure, web-based solution that automatically notifies patients via text and email when their bills are ready. The Text&Pay provider dashboard displays your patient balances, collects payments, and updates your billing system.

Easy 24/7, Mobile Payments – Improve office productivity and provide patients with convenient payment options anytime, anywhere

Provider Dashboard – View, manage, and schedule payment requests via text or email

Smart Rules Engine – Allows for outbound messaging based on the amount due, aging, date of last payment, and more

Comprehensive Reports – Detailed balance, collection, and reconciliation reports

HIPAA and TCPA Compliant – Reliable and secure patient-centered platform with highest security standards

Auto Draft Patient Payments – Setup payment plans tied to patients’ HSA and accounts to cover their balances consistently and easily

Measurement – Monitor the effectiveness of your messaging outreach and subsequent patient responses/balances paid

Dramatically Improve Collections Rates

The scheduling and creation of balance reminder content is easily configurable. Upon receiving the message, patients click on the link and go to a hosted payment page that connects securely to AxiaMed’s PCI-compliant gateway.

With Text&Pay’s “card on file” option, the convenience and ease-of-use of auto-filled forms results in an average of 4x more patient payments. Payment policies can be set to automatically deploy Text&Pay to collect small balances, which results in decreased write-offs and bad debt.

 

Contact us today to learn more.